Frequently Asked Questions

FAQs for Mobile Marketing Strategy

Welcome to our mobile marketing strategy FAQ section.

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How many lists can I create?

You may create an unlimited number of lists. In order to fully organize your contacts, you may need to create many separate lists, each containing subscribers. You can create a different list for each campaign, for each interest group or for each demographic that you wish to reach.

Do you charge per Message or per subscriber?

We charge per message, not per user. With GoMobile365, you pay a flat monthly fee for a set number of bundled messages. As an example, if you have a 10,000 message plan, you can send up that amount per month at no additional charge. If you need to send more than this, please give us a call at 1.866.448.7993and we can increase this limit.

How does GoMobile365 make sure mobiles are delivered?

The GoMobile365 system is hosted on dual-redundant OC17 connected mail servers. When all messages are delivered, a confirmation mobile is sent to you that will tell you the start time of the campaign, the finish time, and provide a confirmation of the number of messages sent.

What does it mean that GoMobile365 is permission-based?

Every message sent through GoMobile365 contains a mandatory remove link at the bottom of the message. A subscriber may simply remove their mobile address permanently from a list by clicking the link and selecting the "unsubscribe" function. The remove link may not be disabled by any user, thus every recipient of a message from the GoMobile365 system may easily and quickly opt to no longer receive messages from a list. Mobile addresses placed on your "remove list" may not be added to your list again.

What are the advantages of (SAAS) Software as a Service?

GoMobile365 Mobile Marketing Center is a (SaaS) Software as a Service application. With software as a service, all the sending and database management is done on the server side, meaning you will not have to spend time waiting for your larger campaigns to finish sending before you can use your computer again. With GoMobile365, you choose "Deliver Immediately" or "Schedule Delivery" and you will be done within seconds. You can close your browser and move on to other work. Your campaign begins right away and will be fully sent in a matter of minutes. Another advantage of (SaaS) Software as a Service is that you can pay a low monthly charge instead of paying a much larger charge up-front for the software.

Are my mobile contacts secure?

The names that you enter into GoMobile365 and those entered by your customers from your website are fully yours. You maintain full ownership at all times. We have developed a highly secure, 128-bit encryption system housed in a secure data facility protected by a firewall to prevent unauthorized access to the data. Furthermore, we will NEVER share, give, exchange, sell, rent out, use or copy your lists.

How will I be billed for GoMobile365?

We accept all major credit cards as payment (Visa, MasterCard, American Express, and Discover Card). This card will be billed monthly or annually depending on which feature package length you select. We can also invoice you quarterly or annually and receive payment by check if you prefer. If you choose to pay by check, accounts will not be activated until payment is received. GoMobile365, our company name, will be what shows up on your credit card statements.

Can I use my company logo in my HTML mailings?

Yes, you have full control over the look and contents of your mobile campaign. You may place your company logo and pictures of products, and any other images or graphics in your HTML mobile campaign. You can use our WYSIWYG (What You See Is What You Get) Mobile Editor to easily create your newsletter without any knowledge of HTML. Visit our Premium Services page to learn more about our custom template options and pricing.